Customer Testimonials

I would like to thank Luke for a totally stress free experience in purchasing my new car. He was very friendly and made the whole process enjoyable so thank you.

I wanted to pass on my thanks to the service team that helped me. I wanted to replace a seatbelt that looked simple enough to do myself, but I couldn't undo the bolt. I contacted the service team who said just to pop in and they would have a look. Very kindly the engineer used the right tool for the job and quickly undid the bolt and even offered to fit the new seat belt. Thank you Bromley Ford for your flexibility and kindness.

The overall experience was really enjoyable, I had lots of questions and my Rebecca was brilliant at answering them all, she kept in touch really well at all stages of the process and made me feel at ease at all times. I would not only recommend this dealership to anyone but I would also recommend Rebecca. She is a credit to the business. There is nothing I
would improve at all. Overall I would say well done!!

Without a doubt this has been the best experience I have had of buying a car. Steve, The Sales Executive was excellent, he made the experience wonderful. He helped me get right motability car for me. I had to try a few cars but found that only one car the galaxy would take my motability scooter and have adaptation of appropriate hoist. This was quickly pointed out by Steve, who went out of his way to speak to adaptation specialist and find out which car was appropriate. Throughout the whole process Steve kept in contact and kept me up-to-date. He was kind, professional and extremely helpful. I would recommend him for Sales Executive of the Year and Bristol Street Motor as the best dealership.

Thank you for your recent letter inviting a response for feedback. The salesman Nicolai who sold me my car was courteous, friendly and, above all, professional at all times.

I outlined what I was looking for and after a short time he returned and said he had found the exact car I was looking for, it was even the right colour. Due to him having taken on board carefully all my �wants' in the car we saved so much time not looking over half a dozen or so �nearly but not quite right' cars. He got the keys, went over the car's spec, and we went for a test drive. It was so simple.

All in all it was a great experience from start to finish and I would definitely use Bristol Street Motors in Cheltenham again.

I would life to thank the Dunfermline Ford Branch for excellent customer service. I had two new tyres fully fitted and balanced, and also my traction control fully aligned Nicola gave me first class advice, and I would like to commend on her expertise.

I would like to take this opportunity to tell you how happy i was with the sales assistant. Neil throughout the whole process, which was new to me, was extreamly helpful and made everything very easy for me. He made sure that i got the best deal possible. I am extreamly happy with the car and look forward to future dealings!

I would just like to say a big Thank You to Sharon for helping me find the perfect car at Bristol Street Motors Worcester. I was overwhelmed by Sharons knowledge and customer service, she was reassuring and no job was too small, she really went that extra mile. All the staff were so professional and approachable. You have my high recommendations! Thank you.

After visiting Bristol Street Motors Gloucester, the service that I received from Iain was 10/10 - Thank you.

My Ford Mondeo has been in with you on three occasions recently to have the full service, MOT and warranty work carried out. On each visit, I have been dealt with very professionally, courteously and the vehicle has been returned on time and sparkly clean.
With this, I would like to say a big thank you to you and your team for the service levels provided.

I would like to take this opportunity to praise the Service department at Bristol Street Motors Ford Macclesfield, especially Simon and Gareth who not only is a fantastic Technician but his customer service skill's are second to none. Please pass on our thanks to them.

I would just like to take a moment of your time to say how lovely Christine was to me yesterday.
I have been coming to your showroom for 2 years under a service agreement, I was delighted with the service she offered. Christine was extremely efficient and friendly.