Customer Testimonials

Thanks to Dave for his excellent customer care in purchasing our new Clio. I must say that the experience was higher than any premier dealership that we have used in the past. To a point I would assist in any future recommendation to any of your new customers. Both the site and staff are very professional and a delight to deal with.

I can't thank all of the staff members enough for helping me with purchasing my new Clio!! The staff bent over backwards... mainly Dave and Jaime who made sure I had my car right on time. The car is everything I was promised and more and the customer service I received was 100% perfect.

My car went back to Gloucester under the Mobility Scheme to have modified brake pads fitted after only 2 months. The service team was brilliant and Natasha kept me informed all the time. Many thanks for such a good service.

I never expected to come away with a car let alone a lovely new one the next day, what excellent service. I really thought it would all be too much and I'd end up not changing the car but with your expertise you gave me the chance to do what I needed.

I would like to compliment your staff as a whole but also to your receptionist in particular, who acted in a consistently professional manner buy the she kept us informed throughout the whole of our repair process. We will not hesitate to use this dealership again.

I would like you to recognise your Sales Executive from Bristol Street Motors for his hard word, cheerful disposition, and he makes you feel totally at ease when you go in. He has helped me for 6 years and nothing is too much for him to help. Thank you.

I took delivery yesterday of the Renalt Scenic DCi, and your New Car Sales Executive was five star, he was very professional in the paper work, making the high tech car very easy to work out and drive away,and his humour was very good indeed. The staff were also very professional and like one big family. I will recommend Bristol Street Motors in the Tiverton area were I live.

A big thank you to your manager at Bristol Street Motors for his concern after my car was serviced at the end of July. The service was fine as usual. What a fantastic after sales service. The team are always helpful and I feel valued each occasion I visit.

I recently had to have a new regulator fitted to my Renault car at your Bristol Road, Gloucester branch and I would like to say how pleased I was with the service I received. Your Service Manager was very pleasant and helpful. Everything was handled very efficiently. The repair took exactly the time stated, and as an added bonus he even arranged to have it cleaned for me! marvelous! It made what I look on as quite a chore visiting a garage quite a pleasurable experience and I would have no hesitation in recommending your services.

To your Sales Executives credit (and the credit of your company) he not only listened to my plea for a �no-sales pitch� meeting but also to our concerns over the money drain we were at the time driving. He was without doubt one of the most naturally gifted customer service advisors and non pushy salesman we have had the pleasure of meeting. He listened, treated us with respect and resolved our problems as quickly and efficiently as we could have possibly have hoped for.

I'd like to thank you for the excellent attention that I received from all your staff in the service department.

Your Motability Specialist took time to explain the scheme in depth. He was humorous and courteous and I believe that this should not go unrecognised as clearly, he is not only an asset but a great ambassador to your company.