Customer Testimonials

I would just like to applaud your staff in the servicing department at Bristol Street Motors Durham. I purchased a car from this branch and I have received excellent service, with staff going above and beyond what they are required to. It is very rare these days to find a company you trust I am pleased to say Bristol Street Motors has restored my faith in garages. We will be happy to to continue our custom and intend on buying a second car from them in the near future! I would be greatful if you could pass on my gratitude to the relevant staff. Thank you.

We had a problem with our car as we were about to go on holiday. Many thanks to the staff who stayed long after their shift finished to help us with a replacement car. They had our car fixed and ready for us to pick up after our holidays. Fantastic service allround from all the staff at Bristol Street motors Durham.

A big thanks to Johnny for his kind and positive attitude towards the purchase of our wonderful new car. He explained all of the options with a friendly knowledgeable approach and managed to answer all of our questions. Johnny is a credit to Bristol Street Motors Durham, thank you.

I would like to thank steve at Bristol Street Motors Vauxhall Durham for the prompt manner in which he dealt with my car. Him and the team were through and took time to explain things to me. Thank you very much.

I have bought many vehicles over the years but I have never found a deal as good as the one I received at Bristol Street Motors Vauxhall Durham. If you want a new car and a great deal ask for Gary.

Got to tell everyone about the best ever car deal many thanks to Bristol Street Motors Vauxhall Durham.

I recently purchased a car from Bristol Street Motors Durham, and I would like to thank Jonathon who was very nice and polite. He answered all of my questions professionally and was very knowledgeable. He made the whole experience easy and enjoyable. I will definitely recommend him and the dealership to others.

I just wanted to drop a quick e-mail to compliment Barry the sales Executive who helped me with my recent purchase.

His help and detrmination was really appreciated by me, he really went that extra mile and it meant a lot, he got me out of a trcky situation.

I would like to pass on my thanks to the staff at your Bristol Street Motors Durham branch. I have used them over many years as I am a driving instructor and specialise in teaching pupils with special needs, I have always found the staff very helpful and they do everything possible to get me back on the road with minimum delay, although the vehicle is not bought through them as it is a lease vehicle, Lex autolease, I always recommend Bristol Street Motors to my pupils, some of whom qualify through the Motability Scheme.

Thanks for the excellent service I have received from the staff at the Bristol Street Motors Durham branch over many years.

I hope you can pass on our thanks to all the excellent staff at your Vauxhall dealership in Durham. You all went out of your way to help resolve our fault. Steve and his team should be commended on their high quality of customer service. Please can our thanks be passed on to all staff as they have been brilliant, and are a great asset to your company.
Thanks again.

I would like to express my comments on the excellent service I received from Steve based at Abbey Rd Durham.
My Corsa was transported by breakdown services to the garage .Steve informed me by phone that it had arrived and would call me back to inform me what was needed to repair the car, which he did. I felt happy that my car was in good hands with capable people. Steve telephoned again and left message on answer machine to say work was complete .I called next morning to say I would be calling to collect car, upon arrival he greeted myself and my son with a warm handshake and we had a chat about car etc. He is an excellent ambassador for your company,very professional in a friendly easy manner, his customer care shone through. My Son and I left the premises with a very good impression of the company and Steve in particular.
Also to Matthew who worked on my car ...THANK-YOU for a job well done,as without my car I would not be able to continue my employment.
Gold Stars to all.

I would like to acknowledge Steve at your Bristol Street Motors Vauxhall Durham branch.
He explained in terms I could understand what he thought the problem was. I believe Steve deserves to be recognised for his exceptional service.

I will ensure when renewing my car later in the year that I visit your branch.