Sir Frank Whittle Road, Derby, DE21 4PB
01332 484351 (Sales)
01332 484392 (Service)
01332 484291 (Parts)
Meet the Team
What our customers are saying at Volvo Derby
Fantastic service at Volvo Derby, a pleasure through the whole process, excited to pick the car up today!
All the staff at Volvo Derby are very helpful and friendly, nothing is too much trouble, I would describe myself as a nightmare customer as I changed my mind on which car I was buying, and then that one had to have some work done on the seat as it wasn't satisfactory. Even following all this the standard of customer service never dipped, and I can only say the staff are possibly the most friendly and helpful I have ever dealt with 5 stars to them and 6 stars to Sales Advisor for putting up with me. I WILL BE RECOMMENDING YOU TO ALL MY FRIENDS!!!
Buying my car from Volvo Derby was a very pleasant experience from beginning to end. The sales team were outstanding in the way they communicated with us at all stages of the process, from arranging an initial viewing to a test drive, part exchange, completing the purchase and beyond.
Just like to say thank you to Sales Person for all his help with the purchase of my new Volvo V70. I found him to be very helpful without being pushy and I really did appreciate the fact he came in to handover my vehicle on his planned day off !
1st car under the MOTABILITY scheme and we visited many other dealers, testing if their cars were suitable for my abilities. The Sales Person who dealt with me was a breath of fresh air and stood out from all of the other salesmen. His professional yet understanding approach made us feel confident and his relaxed sense of humour kept us at our ease throughout. Nothing was to much trouble for him and he spent ages handing the car over and even offered us the opportunities to return at our convenience to go through anything we struggled with. He is a real gem and should be really appreciated by your company as I know from experience what is out there in the world of Motability sales. We have contacted him by telephone recently and straight away he not only remembered us but recalled incidents of our visits to Volvo Derby which made us feel like old friends. It is a pleasure dealing with him and purely because of his approach to us, we would highly recommend anyone to seek him out whether through the Motability scheme or not.