Bristol Street Motors Vauxhall in Newcastle has won a regional award, for the second year running, for excellent customer service as part of its work with the Motability Car Scheme.
The accolade, which is part of a programme launched by Motability Operations, recognises and rewards outstanding customer service provided by local Motability dealerships.
Judged on customer feedback and reviews of performance, the prestigious award ensures that all Motability customers receive exemplary customer service across the Motability Scheme's national dealer network.
All winners of the quarterly awards, which the dealership won last year, in addition to the annual award, are automatically entered into the national, annual awards which are announced later this year.
Peter Wilson, General Manager for Dealer Relations at Motability Operations, said: "The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience. It is important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well.
"Many congratulations to Mark Flynn and his team at Bristol Street Motors Vauxhall Newcastle on winning the award."
Mark Flynn, General Manager at Bristol Street Motors Vauxhall Newcastle, said: "Everybody at the dealership is proud to receive this Motability Dealer Award. We are pleased to be recognised for our dedication to working in partnership with the Scheme, which is renowned for its high standards. We look forward to building on this success and continuing our award-winning approach to business and customer service."
by: Becca Chaplin