Customer Testimonials

My i30 was serviced by Bristol Street Motors Hyundai Peterlee today. I would like to advise that I experienced possibly the best customer service in over 20 years of motoring.

The attention to detail and focus on the customer was excellent and your colleague who arranged the service, Rebecca is a superb ambassador for your company.

So often people find it easy to write to complain but fail to mention when things go well. Please pass on my thanks to your colleagues for getting things so right.

I have recently purchased a used car, and I was very impressed with all of the staff at Bristol Street Motors Peterlee. Their customer service is fantastic and nothing was too much trouble. I will definitely be using you again, thank you.

Excellent service from the Receptionist who booked the car in and even escorted me to my car when the job was completed to ensure everything was ok. The Service Department was excellent, they rectified the problem without any issues. 1st class service.

Thank you for all you did in getting my new car, i couldnt have wished for a better experience. The Santa Fe is an absolute awesome car, as my 5 year old grandson said when he first got in it. Thank you.

To whom it may concern, I am hoping this feedback ends up the desk of someone senior within the Vertu/Bristol Street Group, and not just at Peterlee as it would defeat the object of trying to bring to attention the brilliant service I received at that branch I (very) recently purchased the vehicle referenced above from Peterlee and want to ensure the whole of the team I dealt with receive recognition, as well as my sincere thanks and appreciation for their excellent efforts. To Paul for obtaining the best deal possible on my part exchange. Also for offering a great deal on the vehicle I purchased. To Dave for his incredible work with my financers - who described him as "brilliant". To Billy for presenting the impression that nothing was too much trouble - I've never had coffee prepared by a branch manager before. To Ryan for simply oozing enthusiasm concerning the Hyundai range. In fact, it was Ryan's ex-company vehicle I purchased. I look forward to working with Ryan throughout my ownership of this vehicle. Finally, but by no means least importantly, to Anthony for facilitating the entire sale, and for treating my wife with tremendous respect when I brought her to the branch to view the IX35. I would unhesitatingly recommend Bristol St Peterlee to anyone considering the purchase of a Hyundai.

From the very first visit to the site, we were greeted by Andy who was very keen to help but we did not feel pressured in any way. As we explained our situation, Andy put us in touch with James who continued to deal with us to completion of the deal.
From the outset we felt that we were made to feel important and James worked tirelessly to get us the vehicles we wanted.

The service we received from James was exemplary, he did more than was required and is a credit to your company.

Excellent communication, service and value for money. Keep up the good work.

I had the misfortune to puncture yesterday, necessitating a new wheel. I telephoned from Leeds, the wheel was ordered, delivered today and fitted this morning. Five star treatment. This echoes the treatment I received when my car was serviced last week. Many thanks!

We collected the car on Saturday from your Bristol Street Motors Peterlee Hyundai branch and were delighted with the service and attention we received. Sean and Paul were very thorough going through and explaining all of the paperwork and the vehicle functions.

The experience with Bristol Street Motors Hyundai was first rate. We also took out the 5 year service plan.

All in all a very good experience.

We collected our new car from your Bristol Street Motors Peterlee Hyundai branch and were delighted with the service and attention we received.

Sean and Paul the Sales Manager's were very thorough explaining all of the paperwork and the vehicle functions.

The experience with Bristol Street Motors was first rate. All in all a very good experience.

I would just like to say a huge Thank You to James for his flexibility and approachability at your Bristol Street Motors Peterlee garage. Due to the overall cost effectiveness of the car, service intervals and the professionalism of James, I will be recommending the garage to all my colleages.

Excellent car and great support from James. Everything that was promised was delivered and I am very happy with the car.