Customer Testimonials

Very helpful, the salesmen knew exactly what I wanted! I am delighted with everything.

Always a friendly welcome from all the staff. Highly recommend Nissan dealership in Darlington.

Having contacted a few garages before calling Bristol Street Darlington I would like to thank the salesmen.

They can't be faulted for customer service well done!

I have purchased my last three cars from Bristol Street Motors Darlington. The first one was way back in 2000. A Seat Ibiza and three years later a Seat Leon which I had for ten years. My latest Leon was back in 2013. I took this one back into the garage in 2015 as the turbo had gone. BSM said it wasn't the turbo and changed the Accentuator. Then in May 2016 it went again so took it back and they again changed the Accentuator but because it was out of warranty it would have to be paid for. However, they said they would go halves for the cost. A couple of months ago had the same problem and took it back into BSM. They said it was the turbo and after having a discussion with the Service Manager he said he would look into it and came back to say that they would fix it free of charge. While it was in getting repaired there was a horrendous wind and something blew into the car and damaged it. They fixed that and when I went to pick it up found it was scraped right on the boot. Spoke to the Manager again and he got a specialist to look at it and now they are going to repair these marks free of charge. This may sound like a complaint but actually I just want to thank the manager for the professional way he has handled all the problems I've encountered over the last year. He couldn't have handled it any better and for that I would recommend BSM Darlington to anyone and I believe that because I was a loyal customer they have bent over backwards to help.

Took my car in this morning to sort out Air Con (not working since purchased in May 2016) the car was in for 9am and I got a call at 11.30am to say it was ready to collect. The Service lady was more than helpful, so would like to say a massive thanks for the excellent service & would highly recommend Bristol St Motors to anyone. Thanks once again for the brilliant Customer Service. Delighted Customer.

What I would like to say is that the service we have had thus far from the new car sales team and Bristol Street Nissan in Darlington, has been fantastic. The engagement by the staff, in particular, Andy and Neal, has been spot on. Neither pushy, or condescending but most of all honest and 'human'. I know that they have a job to do, but its the way they have gone about it that I am most impressed with. Thanks Guy's

Nissan Darlington offering 20% off new cars to all HM Forces serving and veterans.

I had to take my car into your dealership at Darlington for an update on the Connection t Info System and satnav. I would like to comment on how excellent I was looked after by Lisa yesterday. She was very professional and friendly, and couldn't have been more helpful. I could not recommend enough the service I received

A recent visit to Nissan Darlington was a pleasant experience, the workmanship and excellent service from the service department was very personable. My wife and I who dislike visiting garages were impressed with the showroom and staff and actually enjoyed our visit.

I just wanted to say how impressed I am with the sales team at Bristol Street Motors Darlington. He was very professional and attentive without any pressure to buy. The vehicle itself is immaculate and I'm very happy with it. All staff have been courteous and attentive from the telephone team to the delivery. Excellent example of high level customer service. Thank you for making the experience a good one,.

I called into Bristol Street Motors Nissan Darlington today and i had to send in a thank you message. Chris was a true professional, went above and beyond. We were explained everything and never felt uneasy or pressurised.

I would like to say what a lovely team you have. I was made to feel so welcome. I've booked my car in for a service next week. Thanks for all your help.