Sir Frank Whittle Road, Derby, DE21 4PB
Meet the Team
What our customers are saying at Nissan Derby
Good morning Mr Forrester,
I wished to make you aware of the fabulous service I experienced at Bristol Street Motors, Derby where I have just purchased my first ever ‘brand new’ car – a Nissan Juke N-Connecta.
Having previously worked over 12 years within customer service I must commend the staff there.
Their knowledge was excellent.
They clearly explained every detail from start to finish in what I was buying, and when the car did arrive on Friday they went through the vehicle with me and even set up the radio channels.
The salesmen were all a true credit to the company and I thoroughly recommend anyone purchasing a car there.
I also look forward to coming back in 4 years’ time to ‘swap’ my Juke for another one!
Great communication from the manager.
Dealt with me very professional and kept me well informed of my service, price and time, also a courtesy car.
Derby Nissan has been excellent when dealing with my requests.Thank you for the exemplary service.
I am writing to you, further to our recent dealings with one of your sales executive in Bristol Street Motors – Derby who assisted us in the purchase of a new Nissan Leaf from your dealership, and who impressed us very much with their professionalism.
Throughout the process, we have found your sales executives to be courteous, and thorough. They demonstrate resilience, and great patience ; taking the time to respond comprehensively to email/telephone queries (sometimes very numerous) made in our pre-contractual negotiations.
I must point out that in my experience, it is becoming increasingly rare to come across young people such as your sales executives, who show such commitment to their work and provide excellent customer service. I would class their customer service as being “above and beyond” what one would usually expect in this kind of transaction.
This has given me enough confidence to make me feel that we could consider purchasing another Nissan vehicle from your dealership.
We want to thank you for your excellent service especially the Sales Executive who sold us the vehicle.
We certainly will recommend you wherever we can.