Customer Testimonials

Just wanted to let you know I'm chuffed to bits with my new car. Thank you for all your help and great service.

Just like to say a big thank you to all your staff for servicing my car so quickly on the day I was going to book it in. Amazing customer service job well done.

The deal your sales executive came up with was without doubt a 'no brainer' for us and we
are delighted with our new car. He was polite, professional and personable throughout. We have already recommended your dealership to family and friends.

I just wanted to say how good it was to be kept informed of progress. I was impressed with the service I received from the moment I first came in to look at cars, with your sales executive quickly arranging test drives and even suggesting I took the car home as I was concerned that the new model would not fit into my garage. He was thorough but not pushy throughout the sales negotiations and was very patient, even when I changed my mind 5 times about the colour I wanted! I look forward to this continued level of service until my new car arrives and the aftercare for servicing etc.

I would just like to say it has been a pleasure dealing with BSM SEAT again. This will be my third Ibiza bought from you, and my daughter has also purchased a used car from yourselves, all with the same excellent level of customer service.
I wouldn't hesitate in recommending the dealership to anyone thinking of buying a car new or used, as I particularly like the way your salespeople behave, and the relaxed, efficient way in which the dealership operates.

We were really impressed by the Sales Executives' knowledge of the product he was selling, his friendliness and the service we received. We were made to feel special and wouldn't hesitate in recommending Derby SEAT to anyone buying a car.

The Sales Executive has been very helpful and informative throughout the process of purchasing a new car.

Just purchased a SEAT 1.4 Sport and wanted to extend my HUGE thanks to the team at Derby. The customer service was absolutely fantastic; no pushy sales speech and he couldn't do enough for us. I will recommend SEAT Derby to everyone, in particular those with a young family, like myself. Friendly, patient, helpful -the list goes on. Thanks so, so much!!

Many thanks for the SEAT Leon I purchased 2 weeks ago, the car is great and very well presented, I will look at yourselves again for my next car.

Very professional without being over the top, even when my partner collected her car on her own your sales executive made her feel welcome and took plenty of time to make sure everything was done to perfection. We would both therefore like to say thank you, and to let you know that the dealership has and will be highly recommended, A job well done.

I recently bought an Audi TT from your Derby SEAT dealership, which was handled by one of your Salesmen, Mark. I would like to feedback the great customer experience I had due to the service Mark offered. Throughout the process Mark was very professional, friendly and a pleasure to deal with. Not once did I find him pushy or in my face, in fact his approach could not of been further from the impression most have of the stereotypical car salesman. I know all to well that people generally only comment on bad experiences. So wanted to take the time to tell you of the positive customer experience I received thanks to Mark and tell you what a great asset and ambassador I feel he is to your company. Many Thanks

Having purchased a Corsa from Seat Derby and just wanted to comment on my great experience. Not being sure on the model I wanted due to the comfort of the seats Mark took the time to show me several cars to make sure the seats were comfortable. Not having a 5 door on site Mark and Matt searched the system and found me my perfect car. I'd like to thank them both for the time they took, for the courteous way in which I was treated and for agreeing to a price which meant I could have a newer car than I thought for my money.