Customer Testimonials

I would just like to bring to your attention about the wonderful staff you have at Lichfield garage. I can not thank the Service Advisor enough for the help and reassurance they gave me. I suffer really bad with anxiety and from first contact to the finish they were just so brilliant, helpful and supportive. I feel they went above and beyond and would like them to be recognised for this. An absolute superstar Also the guys in the sales department where I waited for several hours were so caring too. They all continuously asked if I was okay and would I like drinks. I even got offered a cupcake and fruit. The staff there are A star and would never go anywhere else. Thank you so much and please forward this to them to let them know what a fab job they are all doing.

Amazing Staff that always go the extra mile. We've recently taken delivery of a Vauxhall Vivaro e life 7 seater and I have to congratulate Sales Executive in Lichfield Sales, yes I am disabled but with the extreme kind nature of this person and their professional understanding to our family needs, they definitely have gone above and beyond and we're extremely grateful. Also to the Service Advisors I needed confidence to check my tyre pressure but was confused with initiating of the pressure monitoring. Silly me! The service team were so kind and understanding not making me feel silly at all, got them to personally show me though the cars system. Thank you Bristol Street for a brilliant vehicle and an amazing service at Lichfield Vauxhall even the General Manager was extremely curious and giving our family plenty of time.

Very helpful and friendly, good prompt service from reception and workshop. Communication excellent. Many thanks.

And well deserved too, has three Vauxhalls from here and the level of service I received was always superb. I wouldn't buy my cars from anywhere else... Well done Team Lichfield!

Really pleased with the service, cannot fault a thing. Everything has been done to spec. My Dad (who was a late employee) would have been proud of me for looking after the car and getting any extras possible like the air con clean and the omissions clean. He chose this car for me and I will treasure it, thanks for helping me to do so. Many thanks to the team Very kind regards.

bought my Corsa from Bristol Street Vauxhall Lichfield, excellent team, couldn't be more helpful After sales was was top too! Excellent Company!

I experienced excellent service throughout with help consistently provided from a number of the sales team.. They were great help and everyone was very knowledgeable whenever I phoned with a question or query. After sales service was excellent as well.

I have received nothing but outstanding customer service from the Sales Person who looked after me. She certainly goes that extra mile for her customers. I have experienced extremely bad customer service with car manufacturers in the past and she has restored my faith in car dealerships. As a result of this I will be buying my next car from Vauxhall Lichfield. Thank you

I just wanted to drop you a quick email following our purchase of a Vauxhall Antara from Bristol Street Motors in Lichfield.My wife and I have been looking at replacing her car for some months now and we dropped into Lichfield recently on a Sunday morning. The Sales Advisor made us immediately feel welcome and at ease and provided us with several different options on a particular vehicle, which at that point
was all that we were looking for to give us ideas on finance. He looked after us very well whilst we were there. I understand at the end of the day that he is a Sales Executive and it's his job to get us to buy, but he did make the whole scenario an enjoyable experience. Four hours later we called and put our deposit down. After weeks and months of looking for another car, we were quite glad to be coming to an end of the search. The team at Lichfield made us very welcome on all visits and despite us paying cash instead of
taking out vehicle finance, his spirit wasn't dampened! He tried very hard with all the added extra's!
A very pleasurable experience and really pleased with the vehicle.

Your sales executive has an amazing loyalty to Vauxhall and has always given us first class service. We know it is expected of a good salesperson, however over 43 years, it is unusual in this day and age to come across such exemplary salesmanship.

My wife phoned Bristol Street Motors Lichfield and spoke to a lovely lady, she took advice from the mechanics and said we needed to get car looked at. This lady went out of her way to help. We had a call from BristolSstreet Motors Lichfield saying our car was fixed and unbelievably they had done the service and MOT that was due ,all this because we took out an extended warranty ,we would like to say what absolutely fantastic service we have recieved and we wont hesitate to buy a car from you again ,many thanks and top marks to everyone at Bristol Street Motors Lichfield

I just want to praise your sales executive and say thank you for all the work he did and how helpful he was listening and finding a car to exactly meet our needs. Top sales man 10\10