Bristol Street Motors Lichfield Vauxhall has been named as one of the top three Vauxhall dealerships in the UK.
The Eastern Avenue dealership was ranked 2nd out of the several hundred Vauxhall retailers across the country.
In its annual customer service awards, Vauxhall rewards the top performing retailers that have provided customers with exemplary levels of customer experience, following results from the British manufacturer’s satisfaction surveys.
Tens of thousands of purchase and service satisfaction surveys are completed with the dealerships with the best combined scores receiving Customer Excellence Awards.
Paul Bustin, general manager at Bristol Street Motors Lichfield Vauxhall, said: “I’m absolutely thrilled that we have received this recognition from Vauxhall. It’s testament to the hard work and dedication to providing customers with the very best service, across all our departments. We always go the extra mile to give customers exactly what they want
“I am very proud to be number two, but I am challenging the team to be number one next year!”
Peter Hope, Vauxhall Customer Experience Director, commented: “The Customer Excellence Award has been running for eight years and each year we see a mixture of independent retailers and Groups achieving outstanding results. It’s great to see Vauxhall retailers providing such a fantastic service to our customers. Sales and service teams across the UK are customer-focused and their dedication and enthusiasm helps Vauxhall to deliver an outstanding customer experience.”