Vauxhall Lichfield recognised for excellent customer service
Bristol Street Motors Vauxhall in Lichfield has been presented with a national award for its dedication to customer service.
The dealership on Eastern Avenue was presented with the Customer Excellence Award after being named as one of the top dealerships for customer satisfaction across the Vauxhall national network.
After surveying customers, British manufacturer Vauxhall rewards top performing dealerships for the quality of service provided.
Fiona Collins, National Retail Sales Manager from Vauxhall, presented Jamie Knaggs, General Manager at Bristol Street Motors Vauxhall Lichfield with the award.
Jamie Knaggs, General Manager at Bristol Street Motors Vauxhall Lichfield, said: “Here at Bristol Street Motors Lichfield we work hard to ensure customer satisfaction and we are very proud to receive an award based entirely on customer ratings. Customer feedback is very important to us and we are constantly looking for ways to improve the customer experience and ensure every customer goes away happy.
“The award is a fantastic accolade and it was an honour to welcome Fiona Collins to our dealership, it is great to be recognised by Vauxhall as one of the best members of its network.
Fiona Collins, National Retail Sales Manager comments: “At Vauxhall, we are proud that Bristol Street Motors Vauxhall Lichfield has pulled out all the stops to make our customers’ purchasing and servicing experiences as positive as possible. The award is testament to the hard work invested into their consistent standards and all round high performance.”