Customer Testimonials

I am writing to say thank you for the excellent customer service I received recently when visiting Bristol Street Motors Ford.

My KA needed new clips for the bumper and the body shop manager was extremely helpful and quickly sorted the problem for me.

It's not very often that people are so helpful and when they are it is much appreciated and should be recognised. I would be very grateful if you would pass on my thanks.

Hi Andi..please let me place on record the professional yet friendly manner in which you conducted the sale of my new c-max. I came away really satisfied with both the deal and the whole
buying experience....well done.

I had my car service and MOT at your premises a couple of months ago. Just wanted to say a big thank you to all of your staff for courtesy and kindness to me. I also bought my Ford Fiesta from you a couple of years ago. All being well I shall see you next year.

I had my driver's set repaired, the gentleman who picked up and delivered my vehicle was very courteous and friendly, the job was done quickly and with no problems. Thanks!

Very pleased with the service I received.

Fantastic service. A pleasure to deal with, always helpful. I will return to this dealership. I will continue to recommend their outstanding service to friends and family. A credit to the dealership and Ford motor company.

Having been a Ford Options customer for many years now I really wanted to extend my thanks and gratitude to all the new car sales team at Bristol Street Birmingham. Both my husband and I have only ever bought our cars from Bristol Street Birmingham over the last 15 years - and its because of the service that we have experienced, we are prepared to travel the distance. Thank you again and see you in 3 years time!!

I met with your Salesman on Sunday with a view to buying a car sometime soon but he was such a helpful person that I decided to buy one now. My husband told him about my love of gadgets and he found me the perfect Fiesta (a car I have wanted for ages). He is without doubt the best car sales representative I have dealt with. I didn't feel intimidated or pressured, brilliant customer service.

All aspects of the sales experience were exemplary. My son - who has spent most of his working life in the retail motor trade as an accountant, vehicle sales and IT consultant - commented that the entire sales process was the best he had ever seen - in fact, leagues above the best he had ever seen

I recently purchased a vehicle from Bristol Street, Kings Norton. I was extremely pleased with the service I received. The Service Manager was very polite and kept me up to date with what was going on.

I would just like to compliment your company on your member of staff, who has been extremely helpful, patient and kind to my husband and myself.

Your Technician and his team are always very helpful - I have had several tyres replaced there and return because of the friendly and reliable service.