54 - 56 Higher Bridge Street, Bolton, Lancashire, BL1 2HQ
01204 271349 (Sales)
01204 271358 (Service)
01204 271345 (Parts)
Meet the Team
What our customers are saying at Ford Bolton
I write this email to express our sincere gratitude for the very kind and professional way we were looked after, at your Ford Bolton Store.
I feel you personally should know how much we appreciate the excellent service from everyone over at Ford Bolton.
I just wanted to take a minute to let you know that I received excellent customer service during my recent visit to the service centre at Bristol Street Motors in Bolton.
My car went in for its second year service and from me dropping off the keys to collecting the car, everything was straight forward and easy.
Your team is friendly, professional and helpful and went out of their way to ensure I was happy and well looked after. Even down to the extra finishing touches of a thank you card on my dashboard when I got in my car to drive it away.
I should mention that the lady who looked after my service was excellent and kept me informed of when the car was ready. She was really very good and made sure I was happy with all the information provided.
I know you often send out a post service survey to see how you did but I wanted to make sure I'd made you aware of how impressed I am with this particular service centre. I've used others over the years and there is simply no comparison.
The Sales Executive who helped me with my purchase was very helpful. He answered any questions I had and helped me choose the right car!
Hi just wanted to let you know about my experience today with advisor in your parts dept. at Bolton. What a outstanding young gentleman he is and a absolute credit to your company. My wife's Focus CC roof had stuck in the open position and could not find the emergency Allen key to close the roof, a bit of a panic as I have no garage, I called your parts, this morning 1st thing and he took my call. I explained my problem to him, he took a genuine interest, and said he would call me back in 10 minutes, which he did, brilliant. He said the Allen key was available but would be Tuesday, I thanked him and said I better try find a someone with a garage until I get my part. unexpectedly he than said hold the line I will check with service to see if we could help today, which they said bring the car later we will have a look Tues. am and booked me in thank you, in all my years 61, I have never had such customer satisfaction, he really did go beyond the call of duty
I called in to Ford Bolton service centre to enquire about getting my wing mirror fixed. Someone had clipped it so it had fallen apart, and I couldn't clip it back together myself. It looked like one of the clips may have snapped. I thought it was going to be an expensive job if the casing needed replacing but the gentleman in the service department came out to have a look and fixed it together for me. Really pleased with the service as always!
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