Battens Drive, Redditch, Worcestershire , B98 0LJ
Meet the Team
What our customers are saying at Ford Redditch
Staff at Redditch were very friendly, helpful and polite. Service of my car was completed and some advice given for future work with no sales pressure.
I would like to commend Sales Executive for making the experience of buying my new car very enjoyable. A good mix of enthusiasm, professionalism but without a feeling of pressurized selling. Her attitude made a very positive impression of the dealership and her enthusiasm for selling me a new car was infectious. Many thanks
Hello I just wanted to drop you a quick line to say what a pleasure it was to deal with your sales executives when buying my Fiesta recently. Many people only write when there's a complaint but I felt that I wanted to reiterate, in writing, how easy it was to deal with you guys. I've bought quite a few high-end cars in recent years and your dealership could teach some of the sales staff, at allegedly better brands, a thing or two about how to deal with customers. My sales executive always rang me back when we missed calls and he followed up quickly to any request for more details. He did exactly what he said he'd do and in a timely fashion, not rocket science I know, but you'd be surprised how difficult I've found it to get that service before. His manner was also a nice blend of professionalism with being honest, down to earth and not condescending. Keep up the good work gents, I'll definitely be back.
A massive thanks to the team at Redditch. They went above and beyond for us. Great Service!
We have just collected our new Ford St and have had nothing but fantastic customer service for the team. From start to finish we were kept informed and cant praise them enough! Thank you!