Customer Testimonials

I have just had my vehicle MOT carried out at Bristol Street Motors Ford Durham. They did a great job and were very prompt.

Bristol Street Motors Ford Durham has consistently provided exemplary service, repairs are always carried out to a great standard, the problems and procedures involved are always explained. My car is always cleaned and valeted before return and this is very appreciated. The Service reception staff are excellent, being helpful and informative at all times, keeping me informed of progress at all stages, nothing seems to be a problem for them.

I would just like to say our sales executive was polite, patient and also has excellent customer service skills, and above all is an asset to your company.

The sales executive was a great help to us - she is of value to your team at Bristol Street Motors.

Please pass on my thanks to your staff. It does make a difference to come to a business that demonstrates total customer care. I will continue to recommend you to all my friends.

The service today was exceptional. I can confirm that I would highly recommend your dealership to anyone. Please pass on my thanks to everyone.

I bought my car 4 years ago from you and recently had a problem with it. Within 10 minutes of being served my car was on the ramp and the problem diagnosed. I was dropped off at work and the problem sorted that afternoon. I just wanted to contact you to let you know what an efficient service you provided - professional and helpful.

I had my car serviced today and can tell you that the service was exceptional. I can confirm that I would highly recommend your dealership to anyone. Please pass on my thanks to everyone.

Met with the sales executive today who was covering for a colleague. Absolute pleasure to deal with: informed, lucid, transparent, customer-focused, patient, accommodating. Made sure I was completely satisfied and offered a great deal. I'd deal with him any day and highly recommend his services to anyone. Nothing hidden, everything clear, honest and up front. Consummate professional. Cheers.

I have recently had my vehicle serviced at Bristol Street Motors Durham, and the young lady was excellent!

Excellent service from Paul, not pushy and very helpful, have recommended to people & will continue to do so.

I was very pleased with the recent service on my car, it is running like a dream.

The service was fully explained to me by a very efficient young lady in the office, letting me know what would need to be checked on the next service. This is the second service I have had here and I will continue to use this garage. The car was also washed and valeted ready for me to pick up.