Customer Testimonials

I would like to comment on my Mobility vehicle which was handed over to me by Lisa at BSM Ford Carville Durham. Lisa, delivered a first class service which was second to none. I was completely satisfied with the handover of my vehicle and she provided a 100 per cent service, as she did three years ago with my first mobility vehicle. This employee deserves recognition in every aspect of what she does as an employee of BSM. Many Thanks, a very very highly staisfied BSM customer

I would like to say a very big thank you to Bill and his team at Bristol Street Motors Durham. I always leave a very and happy customer, that is why I always insist of visiting the Service Department.

I telephoned Bristol Street Motors Durham regarding a replacement key for my Ford Focus. Debbie, Leanne and Wayne were amazing and I left with a new key shaft that works perfectly. I can't thank them enough for their help as I thought it was going to be very expensive. They seemed to go the extra mile to find a solution and I was very grateful. Thank You!

Really impressed with your friendly and helpful service at Carville Durham and would definitely recommend you to family and friends. I would especially like to thank Dean for making the sale go through so smoothly and making everything so easy to understand. Well done!

I would like to say a very big thank you to Bill and his team at bristol Street Motors Durham. I always leave a happy and satisfied customer. This is the reson i always insist on using the Bristol Street Motors Durham service department. Bill is an excellent manager and has a great team.

Thanks to Dean and yourself today for excellent service.

We purchased a Ford Ka Zetec from Bristol Street Motors Durham Ford. From the first moment we stepped onto the premises the staff there were first class in the service they gave us. Special thanks to Paul who guided and helped us through the purchasing process from start to finish explaining everything clearly. The quality and preparation of our new vehicle was second to none. We received exceptional customer service of a very high standard and will not hesitate to recommend or purchase again from Bristol Street Motors Durham Ford.

I must commend the Sales team at Durham ford for the Smooth turn around of my recent purchase, Thanks to Dean who made the sale effortless and most important a relaxed sale, Second thanks to Mark, who made my self again welcome. I hope to have trouble free motoring with my recent purchase, however if the team are all dedicated like the sales I am sure my problems will be resolved swiftly, Many thanks again.

Very good service and very helpful staff on the front desk. Nothing was a problem for them.