Customer Testimonials

service experience: completely satisfied with the overall service experience. Thank you.

I am very pleased with the customer service that I have received from your employee Rich, he was very helpful and helped me choose the best car too suit me. He made my experience very fun and friendly, and made sure I was getting a good deal.

Recently on the recommendation of a friend, I contacted Ben, one of your salesmen at Gloucester, with a view to purchasing a new car.
From the moment I met him, Ben was courteus and helpful. He made what could have been a stressful experience, a pleasure, explaining everything but never making me feel pressurised.

I would certainly recommend this young man and your dealership to any of my friends looking for a car in the future.

During the last two days, I have had dealings with a Company man who seems to do all sorts. His name is Philip, I have in all my years, never found a person so to be so helpful, kind a and obliging. He came out to an old man and changed a Tyre on a car you had had for a while fore me that had been returned and left with a puncture. It was a sheer delight, and he is such an ambassador for your Compay. Nothing was too much trouble.

I took delivery of my new car and i would like to tell you of my expericence with the sales executive Joe. He was very helpful and an informative person from the minute i walked into the show room until i took delivery of my car. it was a completly satisfactory experience. I think Joe is a top class salesman.

The service we received from Stephan when we purchased our used car from you was faultless. Absolute attention to every detail, and we were kept informed every step of the way.
Also, contact was made by Stephan afterwards to ensure we were totally happy.
Stephan's service was totally professional throughout. We will always come back to you, and have already recommended you to our friends. Wonderful, and a big thank you.

I would really like to thank Ben and Steve for all their help in finding the vehicle I wanted. I would recommend a friend and would definately use your dealership again.

We traded in a Renault Scenic and the whole experience was a pleasure. The Ford goes like a dream.

Really pleased.

I came into Bristol Street Motors Gloucester Ford to pick up a replacement wing mirror cover and asked if someone could fit it for me. The member of staff that offered to do this for me Rob, went over and beyond to help. I was extremley happy with the service I received from Rob and would once again like to thank him for valuing me as a customer!

I have recently visited Bristol Street Motors Gloucester and I received very good service from Ben. The purchase of my new car was finalised by Tony who was also very helpful.

Just to say a huge thank you to Jon for making the purchase of our Ford Focus an enjoyable experience! He was approachable and took time to answer our endless questions.

On collection everything was explained thoroughly and attention given to the details. Thanks again, I would recommend this garage to a friend.

I would to say how pleased I was with the service given to me by Ben. Nothing was too much trouble and the service he gave me and my family was outstanding! He is an absolute credit to your organisation.

The next time we are in a position to buy a used car I would not hesitate to go back to Ben. Alongside this, I would have no regrets suggesting my family and friends go to Ben for a used car as I know he would genuinely look after them. All in all I am a very happy customer!!