Customer Testimonials

This was the best car buying experience I have had. Very helpful staff, but without being too over bearing and keen.

Really happy with the way I was dealt with and have had a family member purchase a new vehicle already.

Bristol Street Motors Ford was efficient and courteous throughout can i just say a massive thank you and well done it is a great team.

I would like to say a very big thank you for the performance of your service from all the members of staff at Bristol Street Motors West Bromwich. The customer service is outstanding, the staff are very polite and helpful. Many thanks to Darren and Nick for their involvement, they were outstanding. I am completely satisfied with the overall service experience supplied by everyone at the dealership

Very good and fast service, thank you.

When we recently visited Bristol Street Motors West Bromwich, we were treated with the utmost professional care by Chris who was polite, effective and perfect to deal with. Absolutely outstanding customer service received by all at this branch and we would like to say thank you. We would not hesitate in returning and recommending in the future.

When recently visiting Bristol Street Motors West Bromwich for my new Motability car, Lella was totally outstanding. From the outset, Lella ensured my experience of purchasing a new vehicle for my needs was second to none. She understood that I required a vehicle that suited not only my disability but myself. I also had the pleasure of meeting Simon, who was a very professional man. I have recommended Lella and the dealership to several people already and would like to thank Lella who was an outstanding lady with a truly outstanding grasp on her clients needs. Thank you for making my experience a fantastic one.

Just a note to say how pleased we are with the service we have received in buying a car.

Matt has been really helpful. We found him to be courteous, knowledgeable and very patient. He is a credit to your sales team.

I visted Bristol Steet Motors West Bromwich and may I say what a thoroughly pleasant experience it was. The sales Assistant Jenni could not have been more helpful, informative or charming. I felt very valued as a customer thank you.

I have just made a visit to your Bristol Street Motors Ford West Bromwich branch to make an enquiry about purchasing a new Ford Fiesta.

May I say what a thoroughly pleasant experience that was. The sales assistant, Jenni, could not have been more helpful, informative or charming. She guided me through the procedure professionally and was very patient as I added more to my choice.

As a result, I have now ordered that new Ford Fiesta that I wanted and eagerly look forward to picking it up.

My son has a Ford Mondeo and he lost the locking wheel nut key pack. Your Workshop Manager, Nick got the urgent & difficult job of drilling/cutting all 4 locking wheel nuts and replaced them in one afternoon. An excellent job, excellent service and helpful staff. Very well done.

Thank you Ian and staff for the owners manuals. Much appreciated.

I would just like to say that the service I received today from Bristol Street Motors Ford in West Bromwich was first class and faultless in every way.

A credit to all the staff and a true example how service should be. From the moment I booked in my vehicle to collection the whole experience has been 100% faultless. Excellent communication, fantastic level of service and kind friendly staff.

What a total pleasure and great visit. I could just feel the positive attitude from all around. Thanks again and I will certainly be bringing all our other vehicles to you where possible and would recommend you to everybody I know. Thank you.