Customer Testimonials

I would just like to express a word of thanks for the service reception who was very friendly and helpful.

I feel it's worth officially recording our absolute satisfaction of the service received. Especially from your Sales Executive. She, at all times, exceeded our expectations. What a pleasure to have someone actually listen to what we wanted. She was always friendly and totally professional in all our dealings. When we decide to change the vehicles Bristol Street Motors Worcester will certainly be our first point of contact. Well done to all concerned!

We would like to thank all the staff at Worcester Ford who helped us on our way.

The front desk were extremely helpful and polite, as were the catering staff. The car came back in a very presentable state after the valeting and the price was very reasonable. A morning well spent!

Many thanks for the prompt and courteous collection and delivery service for yesterday when my car was serviced. Your two members of staff who came out to collect my car were superb ambassadors for your company.

Your Sales Executive was extremely helpful, personable and highly professional when dealing with us and it was a pleasure to buy a car from him. He made the whole experience a positive one and we would like to register our thanks. It's not often you receive a high level of professionalism these days when buying anything, and we are extremely satisfied with your Sales Executives customer care skills, trustworthiness and first class service he gave.

Bought my car from Worcester Ford and it was a state they took it in and did a wonderful job with the valeting very very happy.

Worcester Ford arranges to bring a used car down for Macclesfield Ford for use to view, without obligation. We dealt with your Sales Executive and found him to be extremely helpful and would certainly buy from him again. Less than 48 hours later I had a problem with the car. Within the hour the General Manager came to rescue with a mechanic and a spare car should it have been needed, it wasn't an the problem was fixed within 5 mins. I have been most impressed with the service Worcester have given me and would not hesitate in recommending anyone to buy a car from them. I shall next time I need another car.

I recently brought a Mondeo from the Worcester dealership and was assisted by your Sales Executive. I was very pleased with the prompt and efficient service I received and also impressed with the sales executives knowledge and ability to help me choose the vehicle and other products.

I thought I would like to bring to your attention the quality of service at the above garage.

It was excellent.

My vehicle, a Ford Focus, had broken down and needed a replacement alternator.

The approach and help I received from your reception staff and mechanics was superb, and the coffee was a life saver.

 Thank you very much.

I would like to express my sincere gratitude for the manner in which your Sales Executive negotiated me through the process of ordering a new movability car.

From the first introduction to driving away in the new car, she was extremely pleasant and patient; gently steering me through what in the past has been a very stressful procedure. I feel justified an acknowledging the slick and friendly service that she proffered, due to my dealings with other dealerships in the past.

In my opinion she is a credit to the your company and I will look forward to doing future business with her.

On checking the Motability site, we noticed that Ford had very reasonable deposits on Mondeo type vehicles in comparison to our favoured vehicle which was a Nissan Qashqai however the deposit on the Qashqai went up by �700 in the new quarter.

We then phoned all the Ford dealers in our vicinity regarding a test drive in a Mondeo. One competitor dealer had the courtesy to phone back and inform us that he was unable to help, but the others did not bother with the exception of Bristol Street Motors. Your salesman contacted us and said he had a demo although it was not an automatic. We agreed to view and test drive the vehicle which we did later that day.

We were really very impressed with the car and asked if there were any available at the time. Your salesman did a check and advised that there were some in the Ford compound. We then advised him that we were Motability customers and that I was waiting for my DLA renewal to come through. This was towards the end of September.

I received my renewal and immediately approached your salesmen again with a view to obtaining a Mondeo. He checked but the only ones available were at another dealer. He took the time and effort to contact the dealer with a view to transferring the vehicle of our required specification to his location. In addition he kept us updated at all times on progress of said vehicle.

It was with pleasure that we took delivery of the vehicle in spic 'n span condition. If it was not for your salesmen we would have purchased another vehicle elsewhere. It is unusual to come across such a high standard of service especially in the motor industry and we hope that it will continue with our after sales service.