Defending Champions Bolton Amongst Bristol Street Motors Trophy Victors
The current holders lead a dozen teams who have made it through to the Round of 16 in the Bristol Street Motors Trophy after the start of the knock-out phase.
Sell My Car
Sell My Car in 3 simple steps! Value it, book it, sell it. Guaranteed price for 7 days. No admin fees
Sell My Car
Find your local dealer
Search for your nearest Bristol Street Motors dealership across the UK.
Book your car service online
Enter your reg below to get started or let our Virtual Assistant Leo book your service, MOT or repair
or Book with our Virtual Assistant Leo
Search by manufacturer
% of customers would recommend us to friends or family
About Bristol Street Motors
Bristol Street Motors has grown to become a national brand recognised for its honesty, integrity and quality of customer service for over 100 years. Representing 15 of the world's major manufacturers, Bristol Street Motors offers new cars, ex demonstrator cars, used cars, electric cars, new vans and used commercial vehicles from Citroen, CUPRA, Dacia, Ford, Hyundai, Mazda, MG, Nissan, Peugeot, Renault, SEAT, SKODA, and Vauxhall. You can also buy a car online direct from us.
Our dealership teams are on hand to offer the highest standards in sales and aftercare for new cars, used cars and commercial vehicles operating throughout our local dealerships across England. We have a range of aftercare services to choose from including car servicing and MOT.
Vauxhall Announces Its New Van Range
Vauxhall has revealed some key changes to its light commercial vehicle range.
Searching for an SUV? Meet the Vauxhall Mokka, Grandland, and Crossland
We’re shining a spotlight on the Vauxhall SUV range to help you find your next car.
Bristol Street Motors Opens New Nissan Dealership On Teesside
Bristol Street Motors has opened a new Nissan dealership in Stockton, expanding its Nissan representation in Tees Valley and bringing a wealth of automotive expertise and jobs to the community.
Customer Services
At Bristol Street Motors we strive for excellent customer service in all areas. I would like to hear of all your feedback whether you have had exceptional customer service or have felt we could have done better.
Our Mission Statement is: To deliver an outstanding customer motoring experience through honesty and trust.
In the event of a concern or feedback please do not hesitate to provide us with feedback using the contact forms which can be found on our dedicated customer services page. Alternatively please call our customer services on 0191 497 0404 or email [email protected]. Customer Services operate between 9am and 5pm Monday to Friday. We will aim to respond to your feedback within 48 hours, as measured by our manufacturer partners, and with over 1 million customers in the UK, I know the importance of making sure you are satisfied with our service every time. We take these matters seriously.
Any concerns or complaints are logged and sent to the dealership management to review and seek to resolve. Before any concerns are "closed off", each concern is reviewed by me to make sure that we are learning from our mistakes and treating customers in line with our Values.
Our complaints handling process can be found here.
Chief Executive Officer, Vertu Motors Plc
Unable to solve your request?
We subscribe to the Motor Industry Code of Practice for Service and Repair and are members of the National Franchise Dealers Association. If we have been unable to resolve your complaint to your satisfaction you can contact:
The National Conciliation Service
PO Box 6562, Rugby CV21 9QPBy Telephone: 01788 538317
Or via their website: www.nationalconciliationservice.co.uk
The Motor Ombudsman
71 Great Peter Street, London, SW1P 2BNBy Telephone: 0345 241 3008
Or via their website: www.themotorombudsman.org
Both bodies are Chartered Trading Standards Institute approved providers of alternative dispute resolution and we will respond to them if they contact us regarding your complaint.
If your concern relate to any product regulated by the Financial Conduc Authority, you will receive and acknowledgement and a final response within 8 weeks. Before the final response is issued our central team will investigate the issue alongside the selling dealership.
If we have not been able to resolve an FCA-regulated product complaint to your satisfaction, you may be able to refer it to the Financial Ombudsman Service. Further information is available on their website www.financial-ombudsman.org.uk
Representative Finance Example For Online Purchases |
|||||
|---|---|---|---|---|---|
| Customer deposit | £99 | ||||
| Monthly payments | £272.01 | ||||
| Cash Price | £15,000 | ||||
| Amount of credit | £14,901 | ||||
| Fees | £0.00 | ||||
| Optional final payment | £6,912 | ||||
| Total amount payable | £20,067.48 | ||||
| Annual mileage | 8000* | ||||
| Term | 48 months | ||||
| Fixed rate of interest | 6.15% | ||||
| Representative APR (fixed) | 11.70% | ||||
| Customer deposit | £2,158| Monthly payments |
£227.90 |
Cash Price |
£10,956 |
|
| Amount of credit | £8,798 | ||||
| Fees | £0.00 | ||||
| Total amount payable | £13,097.20 | ||||
| Term | 48 months | ||||
| Fixed rate of interest | 6.09% | ||||
| Representative APR (fixed) | 11.70% | ||||