Customer Testimonials

I wanted to take an opportunity to thank you and your team for the service I received during a recent visit to your garage. Having recently purchased a used Ford Focus I decided to book it into your dealership to continue the main dealer service history. Given the registration and age of the vehicle I was a little sceptical on how it would received but I need not have worried, and was very pleased with the customer service and reception I received. Overall I had a pleasant experience and working in the motor trade I understand the value of customer service, and taking an interest in your customers regardless of the age of vehicle your presented with, I appreciate my Ford is an older model but nether the less the interest and attitude of your staff remained positive and very helpful. I will certainly consider your garage for any residual work and look forward to continuing my service history with you.

I would just like to say a big thank you to you and your team for being so helpful and efficient over the past week, Bristol street motors in conjunction with LV insurance have made everything so stress free and straight forward and have got me back on the road in under a week of my accident many, many thanks to you all.

I would just like to bring to your attention the fantastic service I have received whilst dealing with the Service Dept. Your Service Receptionist, in particular, has been an absolute star. When I came into the dealership on Sat, 12th March , Annie greeted us warmly, showed deep knowledge regarding the fault my car was presenting with, I can bestow nothing but praise on all of the staff at Bristol Street from the receptionist to the workers behind the scenes and I will certainly recommend your service to anyone who listens!

The way that the Sales Executive that handled our sales was very commendable, we were very impressed by him. Also the aftercare i.e the telephone call and thank you card was very pleasing. We are enjoying the car very much.

Thank you for the excellent service and attention we received while looking and eventually buying two cars for Bristol Street Motors Crewe. The Sales Executive was very helpful and accommodating and found the exact vehicle we were looking for. The service that we received from him was above and beyond and he got the right deal for us. We can't thank you enough.

I want to make you aware of how pleased we have been to have dealt with your Sales Executive. We have found her to be very approachable, friendly and intelligent with (importantly) a good sense of humour. Throughout our dealings with her she has made us feel like valued customers and nothing has been too much trouble. I am not the easiest customer but Sales Executive dealt with me very well indeed. One thing in particular that we liked was her honesty and openness. When we asked her something that she did not know she told us she would find out and come back to us, which she duly did. We found that to be very refreshing and a pleasant change from the waffle that sales people often come out with. We feel that she is a most excellent representative for your company and wanted to �officially� say thanks.

The garage did a 24-month service on our Ford Ka, at what was a reasonable price. Booking the vehicle in was simple and your service staff, ensured that all my additional needs were met and even arranged for a failed component which was out of warranty to be replaced free of charge. The vehicle was returned on to me on-time and had even been valeted inside and out to a high standard.
This was the first time I have used Bristol Street Motors and, after this experience, I will return for any issues our vehicle may have.