Customer Testimonials

Fabulous service at Bristol Street Motors Hartlepool, especially from Debbie who went the extra mile!

I must say the service department were exemplary, they were very efficient and organised.

David made us feel comfortable and relaxed, even though we were spending a lot of money - he treated us like a friend, not just a customer. Thank you!

Excellent service when buying a used car. The sales executives were particularly helpful.

I would just like to thank you and your team for the exemplary way in which I was treated and dealt with when my new Ford Focus came in for its 1st year service.

Nothing was to much trouble and the way things were explained to me in detail regarding the service and its options was first rate.

The warm welcome I received and refreshments provided were much appreciated.

I will not hesitate to recommend Bristol Street Motors to my family and friends.

Thanks to you and your team again.

we just wanted to drop you a quick line to say thank you to you and the rest of the team at Bristol Street Motors Ford Hartlepool for the excellent service we received from you.

We have always been impressed by the high standards that you offer and as a result want to assure you that we will continue to bring our custom to you.

Hello, I am writing today to praise all staff at Bristol Street Motors Hartlepool, having owned my Fiesta for nearly 3 years I have had use of the garage and met staff throughout this time. Today I can say was the best visit I have had to date, all the staff we friendly, informative and helpful, they told me exactly what was going to happen to my vehicle which was in for a bonnet latch problem, I rang as it was urgent that my vehicle was ready as I had a long drive. Sarah dealt with me both times on the phone and was lovely, your lovely members of staff helped me with my problem and ensured it was dealt with promptly and professionally, this has shown me the value of good staff, especially the driver whose name I didn't catch unfortunately, and Sarah. This is an email of pure praise for the process that I was worried may take a while. Thank you and your colleagues for helping me, and dealing with my problem. This was a truly fantastic customer experience.

I would like to thank you and your team at Bristol Street Motors Hartlepool Ford, especially sales executive for the exemplary service, and ease of purchase. Nothing was ever too much trouble, and explanations of both the vehicle mechanics and extra accessories fitted were excellent. From start to finish of purchase was problem free and targets that were set were met i.e. time of delivery,handover, and meetings. The professional attitude towards customer needs was noted as was the smart appearance of dress. It was a pleasure doing business with you.