Customer Testimonials

Fantastic service all the way through the transaction. I would definitely use Bristol Street Motors Ford again and recommend you to others. A special thank you to Gary who did a great job all round on dealing with all the particulars of the car. A very happy customer from down south!

I would like to say a big thank you to the Service staff department at Bristol Street Motors Ford Shirley.
Their efficiency and good nature in my years of dealing with that branch is a credit to them, in particular a gentleman by the name of Simon.

Thank You.

Many Thanks for your email thanking me for my purchase of my B-Max from Bristol Street Motors Shirley.
But you should not be thanking me it is all down to Mr Paul has I have had several Ford Fusions and would have had another if Ford had not stopped making them so this time I was at a loss to have Thanks to Paul I have now chosen a belter. Just to let you know I have been driving fords under the Motability scheme for 33 years now.

I would certainly recommend this particular dealership in Shirley to all my friends in the future and would have no hesitation in dealing with them again.

I have just had the health check over on my Fiesta and the service and all the staff where great from booking it in to collecting.They made me most welcome and looked after me while I waited in the reception with coffee.

I really appreciated how quickly the service dept carried out the job on my car. I popped out during my lunch and got back to work very quickly. It made a difference to my day. Thank you!

The salesman who dealt with me was absolutely superb and went out of his way to find me the very best deal possible. His communication with me throughout the purchase has been excellent and he made the tiresome business of actually buying the vehicle so much easier. The sales manager, was also really friendly & helpful. Your staff made such an impression on me that I've already started recommending Bristol street motors to everyone I know and, although I hope it won't be necessary for some considerable time, when I next need to buy another car, I'll definitely be coming back to you!

My car door wouldn't close properly as the lock was loose. Once issue identified called the team, took my car straight in and was out within 40 minutes. During this time I waited in a really nice clean (warm!) area, had papers to read and TV to watch and was offered a drink. Once the car was ready I was then asked if I wanted it washed and vacuumed! Just wanted to say I am really pleased with the service that I have received today thank you to the staff for exceeding my expectations.

The service department at Bristol Street Shirley was absolutely brilliant. I didn't have to wait. A service guy came out & diagnosed the fault - allocated a courtesy vehicle - booked the vehicle in for the following week. Dropped the vehicle off - courtesy car was ready & clean. Phone call from them pm to say the vehicle would be ready for collection same day. This was slightly difficult for us but no problem, collect the following morning. Follow up phone calls from them to ensure all was well. Cannot fault them - (& I can be a picky customer). Very friendly & efficient service for which they deserve a commendation. If all service departments were to this standard, Ford should be very proud.

Excellent service and very pleasant and helpful staff. Thank you.

This is the 3rd Focus we have had from your salesmen at Bristol Street Shirley. He knows exactly what we want, exactly our budget and he knows that what we ask for is what we want and just gets in there with the minimum amount of fuss. We have built up a relationship with your salesmen and he with us so that we have reached a total understanding.

The overall experience we received at Bristol Street - Shirley was excellent. The sales team were very helpful especially with helping me meet my budget and as my parents were with me, answered all questions we asked efficiently and explaining everything we needed to know. My parents had already bought their car off them 2 years ago and recommended them to me. We will definitely use Bristol Street again.