Customer Testimonials

My husbands first Motability car experience was amazing. Your Motability Specialist was so helpful and knowledgeable, a true credit to your company. The car was bought by my parents at the end of its lease period and she has been an invaluable help to them in going further and beyond her role as a Motability Specialist. I would like to strongly recommend her!

I would just like to say how happy I have been with the service at your dealership in Stafford, Your Sales Executive discussed all the options available to me, her communication skills and kind nature made me feel at ease all the time and felt no pressure in any kind, She explained ever thing in detail to me. Due to this I have recommended my friends and family to visit this Dealership.

I've never felt the urge to compliment a car sales team before but after the excellent service I received from your Sales Executives I feel I have to. Their dedication to customer satisfaction and making you feel they are doing everything to help and that you are a valued customer is second to none. Couldn't be more happy with my car and all the help I received.

After our car broke down on route from a family holiday. We were in quick need of a repair. Your service Receptionist and Service Manager identified the problem quickly and even arranged for the use of a courtesy car to get us home and keep us mobile. Your Service Manager even delivered our car back to us in his spare time. This was first class service and much appreciated.

The dealer gave me all the information in a clear way. The best thing for me was I felt under no pressure to purchase the vehicle. Your salesmen who sold me the car kept me informed throughout the process and was always polite and answered my questions thoroughly.

The level of professionalism, courtesy and attention to detail shown by your Motability Specialist was reassuring and very refreshing. It made the whole process far more straightforward and easier than previous experiences.

After having problems with another dealership (not Ford) and subsequent let down, I was hesitant about approaching a dealership unknown to me. A telephone call initially to your Motability Specialist when I enquired if a Mondeo might be available, put me immediately at ease. Her knowledge of the Mobility Scheme is second to none, and she immediately put my mind at rest that I was dealing with an extremely efficient and professional person, who believed in the Company she works for, and spoke with expert knowledge about the vehicle in which I was interested. I was therefore, completely at ease when meeting her for the first time, viewing the vehicle and going on a subsequent test drive. I feel that she could not do enough to help me and ensure that I was completely satisfied from the start to finish of my first purchasing experience with you. The Ford Mondeo is wonderful, I am very very pleased with it. I am totally unable to think of a single thing that could have been done better.

The salesman was excellent, he allayed any doubts, was informative, honest and friendly. He made the buying experience very pleasurable.

Just a quick line to say thank you for the excellent service you provided to my son when his alternator failed I contacted your service department and spoke to your service advisor, who very swiftly and efficiently priced the job booked it in had it repaired and returned to my son all within 24 hrs. My thanks and regards to the Service Team.

Hi, On Thursday 19th August I purchased from you Toyota Rav 4 used car. As I am sure people are quick enough to complain, so quite the opposite I wish to say how satisfied we were with the help that your used car salesman at Stafford gave to us. He was very courteous polite and was able to answer all our questions. It was a pleasure doing business with him. Thank you!