Customer Testimonials

Thank you so mush for your excellent customer service also your kindness towards us and for our fantastic new car which we are enjoying immensely. We'll definitely recommend you to our friends and family.

We have dealt with Bristol Street Motors for many years. Starting with a Ford Capri, 2 Cortinas, 1 Escort and 3 Fiestas. We have always been satisfied. We recently decided to our car. We visited Bristol Street Motors at Stoke Ford for the first time last week, we would like to bring to your attention the fantastic treatment we received from your Used Car Sales Executive. We did not at any time feel pressured into buying anything. We were treated with the utmost kindness. Your Salesmen guided us in the right direction of which car to buy. Unfortunately you did not have the vehicle we wanted in the colour we wanted so you Sales Manager took steps to locate one at another branch. Your Sales Executive explained everything about the car we bought, so much so we felt as though we had been driving it for ages. We cant praise him enough. We will certainly recommend Bristol Street Motors and your excellent staff to our friends and relatives. We only met you Sales Executive for the first time last week. Besides being extremely satisfied for the for the time and trouble he took with us we feel as though we have made a friend for life.

We are writing to draw your attention to the excellent personal service provided by Ted Robinson when we purchased our daughter's Ka from Bristol Street Motors. Ted was polite, friendly and made the buying process easy and hassle free. He put us and our daughter at ease and managed to make the whole process a pleasurable one.

After years of buying cars it is a rare thing to come across a salesman who is so personable and genuine. Ted is clearly a great asset to your company and we would be grateful if you could pass on our thanks to him.

I wanted to take an opportunity to thank you and your team for the service I received during a recent visit to your garage.

Having recently purchased a used Ford Focus I decided to book it into your dealership to continue the main dealer service history.

Given the registration and age of the vehicle I was a little sceptical on how it would received but I need not have worried, and was very pleased with the customer service and reception I received in particular from Service Receptionist, he advised me on my servicing options and demonstrated a genuine interest in my list of defects. He also took the time to generate estimates for work not necessary at the time of servicing but which I will review and consider in the future.

I would also like to thank the body shop who took the time to generate and amend an estimate for minor body work.

Overall I had a pleasant experience and working in the motor trade I understand the value of customer service, and taking an interest in your customers regardless of the age of vehicle your presented with, I appreciate my Ford is an older model but nether the less the interest and attitude of your staff remained positive and very helpful.

I will certainly consider your garage for any residual work and look forward to continuing my service history with you.

We were welcomed by your Motability Specialist on our visit and made to feel very comfortable, our needs appeared to be important to him. He felt like an old friend before we came away. I would go to Bristol Street again. We were glad that we went back and very pleased to have chosen a Ford car.

I don't think there is anything that could have been done better. It was a pleasure dealing with Bristol Street. Thanks.

Your Motability Specialist is a top guy who does a good job very well. Thank you our S-Max and 150kg hoist is simply outstanding.

Recently had a service on my car (I've been a customer of BS Stoke for many years) and was impressed at the pre service call and after service call. Car also washed which I did not ask for; extremely pleased overall.